All wrong. Admin tools are not fixing the root cause. Instead they are only making the operations more efficient. The way to scale is to focus on eliminating t

All wrong. Admin tools are not fixing the root cause. Instead they are only making the operations more efficient. The way to scale is to focus on eliminating the need of manual operations/admin tools by giving the power to the users of your products. Focus on self-service. Sure, not everyone should be able to overwrite an arbitrary value or change an important setting but that is easily solved with granular access rights. In my team, we never want to create a feature that only devs or support team can use. These exclusive features create the need for us to operate them instead of staying focused on engineering.