2 ms·
I have a 2014 Model S, That just went out of warranty this past summer. For the first few years, maybe up to 2018, Tesla's customer service was amazing. After 2
by mmh0000 4y ago
I have a 2014 Model S, That just went out of warranty this past summer. For the first few years, maybe up to 2018, Tesla's customer service was amazing. After 2018 though getting even minor things fixed under warranty required multiple service center visits (literally took me four visits to get a tire pressure monitor battery replaced and re-paired to the car).
I'm dreading the next major thing that goes wrong too, now that the car is out of warranty and for the most part only Tesla can repair them.
They've stopped offering mobile service in my area (Northern Utah) and they've stopped offering loaner cars while performing repairs. Meaning dropping the car off and ruining someone else's morning so you can get a ride to work or home.
I love electric cars, I will never buy another gas car, but I will also never buy another Tesla.