The software doesn't, not for probably 70%+ of user base. The company needs to, because they need to have excuse for selling new versions. How you excuse selli

The software doesn't, not for probably 70%+ of user base. The company needs to, because they need to have excuse for selling new versions. How you excuse selling new version if users are using same old features and their use case doesn't need the new niche gadget new version is adding ? (you don't and just sell app as SaaS or other subscription so everyone have to pay you monthly) That's why I think we see the occasional "redesigns for sake of redesigns", designers need to excuse their employment so they make "new" ui, don't even test whether current users area actually faster doing stuff the "new" way, copy some recent design trend and now you have app with "new" UI everyone actually using for longer periods needs to waste time to relearn only to get to same (or worse) efficiency.