A "simple query". The tech "looks ancient". You're "willing to bet" things. And yet you speak so confidently and derisively about this outage. It must be nice

A "simple query". The tech "looks ancient". You're "willing to bet" things. And yet you speak so confidently and derisively about this outage. It must be nice to sit behind your keyboard and just have all of the answers all day long! Do you have any tips for how to be so omniscient?