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Yeah, in Central America, many groups coordinate using WhatsApp group chat. Most companies have customer facing WhatsApp numbers too.

• manojlds 4y ago
  > Most companies have customer facing WhatsApp numbers too. That's intended use of Whatsapp. Article is about usage for critical infra.
• daemoens 4y ago
  Yup it's the same situation in East Africa. You can't do business without it.