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How so? Isn't it generally considered good UX design in most software not to front-load customization options before they're relevant to the user? I want to th
by danShumway 4y ago
How so? Isn't it generally considered good UX design in most software not to front-load customization options before they're relevant to the user?
I want to think we've grown out of the early design era of launching an image editor and getting asked on first run what format I want to use for exporting images. Ask me that question when I hit the export button. Similarly, ask me questions about grammar when it's relevant to the software, don't ask me questions up front that might never be relevant to my use of the software.
As an analogy, imagine if you started using Bandcamp and it asked you up-front for tax information just in case you ever decided to publish an album in the future. If the user hasn't ever switched to a language that requires knowing what gender variants they use, then that question is just one additional tiny piece of signup friction sitting in front of your service that you could get rid of for the majority of your users.