Agreed. What users see is way more important than what they do not see (except maybe in the sense that the code is producing what they see, but, anyways). As f

Agreed. What users see is way more important than what they do not see (except maybe in the sense that the code is producing what they see, but, anyways). As for craigslist, the author of that post seems to be using "design" interchangeably for "interface design" and "visual design". Yes craigslist is ugly, but they get away with it because the interface is designed quite well. I can go to craigslist with a task and figure out what I need to do and get it done relatively quickly. So while a appreciate your intent with "monster of design", I think it's better put "monster of visual design".