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My library sends me a SMS when my books are due. My doctor sends me a SMS to remind me of the appointment. My bank sends me a SMS to tell me that they have sent
by heikkile 4y ago
My library sends me a SMS when my books are due. My doctor sends me a SMS to remind me of the appointment. My bank sends me a SMS to tell me that they have sent me mail in the banking app. The delivery man sends me a SMS to tell that my stuff is on the way...
They all do this because they know that SMS just works for (almost) anyone who has a phone number. SMS will not die until all those big systems can trust that the new alternative can reach most of their audience.
Edit: this is in Denmark.
- valarauko 4y agoI think SMS works for those use cases as a one way notification, and no further interaction is usually needed. Here in the US my doctor's office sends me an automated reminder SMS before appointments, and the functionality is limited to replying yes or no to confirm. For the use case it has, it works fine.