I also love the idea of having the hard to automate stuff be encoded in checklists (or creating checklists as a first step in formalizing a process). My biggest

I also love the idea of having the hard to automate stuff be encoded in checklists (or creating checklists as a first step in formalizing a process). My biggest issue was that every time I looked there weren't tools around that would support this. If there was a web based, multi user tool (ideally open source) that allows you to define checklists and then have multiple "instantiations" of them to produce some form of paper trail of the execution that would be great!