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How is Neeva monetized? It is a paid search? I subscribe to another paid search that I've seen mention AI (what I assume means large language models) as an upco
by version_five 4y ago
How is Neeva monetized? It is a paid search? I subscribe to another paid search that I've seen mention AI (what I assume means large language models) as an upcoming feature. Personally I see it as a gimmick (as others have mentioned it gives many wrong results, and I don't think rhd user experience is there, even if it gives correct results, I don't use search that way much and I already know how to answer questions).
My point being I don't value paying for it, and it's a shame to see development effort focused this way, as others have said, so follow a trend. There is already so much wrong with mainstream search that can be improved upon, adding a me-too AI feature really doesn't seem like a great use of time.
Otoh, maybe the calculus is that it will draw in new users who also are following the trend? I just hope real advances in website discovery and business model do not take a back seat to this
- lysergia 4y ago> How is Neeva monetized? > Neeva is 100% ad-free and never sells or shares members' data with any third party. Neeva's Free Basic membership is completely free and full-featured, allowing members to search both the web and connected personal accounts like Gmail or Dropbox (subject to certain usage limits), set news and shopping preferences, and search from multiple devices. > To earn money, Neeva offers a Premium membership tier where some members choose to pay a monthly fee and receive best-in-class privacy-protecting tools, as well as other exclusive insider benefits. https://help.neeva.com/hc/en-us/articles/1500011532921-How-does-Neeva-make-money- https://help.neeva.com/hc/en-us/articles/1500011532921-How-d... Looks like the $$$ they get from premium subscriptions finances their 'free' offering, but as with all services with this model I am skeptical of anything 'free' since it could be powering their AI and later down the line that will be potentially abused or weaponized.
- version_five 4y agoThanks for the link - I tried to find a pricing page or equivalent but obviously didn't look hard enough. One thing to note is that the basic search appears to only allow 50 queries per month, and limited use across devices, so it seems they are really just using it as a teaser. That makes me feel better about the product actually, as it suggests against a business model of trying to monetize personal information. It is half the price of Kagi though, so either they have a lower cost structure somehow or they are currently running it at a loss
- PostOnce 4y agofrom their site: "Neeva was founded by Sridhar Ramaswamy (ex-SVP of Ads at Google) and Vivek Raghunathan (ex-VP of Monetization at YouTube)." Sounds ominous. Ads & Monetization, all they need now is a director of abusive, addictive psychology to tweak The Algorithm. Also based on the founders careers, I suspect the "digital bill of rights" page on that site is a total crock of shit too. They'll collect & store everything forever and abuse you with it, because that's what Internet Tech Company means now.
- vivekraghunatha 4y ago(co-founder here) a bit of a cheap shot :( ... We strive to earn our users trust every day. We read every piece of feedback that comes in and try to make the product better. At the end of the day, we only make money if our users use our product and opt to pay for it, so our incentives are as aligned with our users as they can be.
- FrameworkFred 4y agoI agree that that was a bit of a cheap shot, but in an environment where Facebook, Google and the like are harvesting every last bit of data they can scrape together on every "user" on earth to package and sell, the decision to bundle a VPN and a password manager with a search offering, whether it's paid for or not, seems like it's forcing folks to put a lot more trust in your relatively unknown company than they put in either Facebook or Google. FWIW, I do think the idea of a paid search utility is a good one, especially if I found it somehow better than Google, but I'd love to hear the reasoning behind the decision to include those services as part of the offering.
- mrcwinn 4y agoFor what it's worth, nothing about your response helped. This crowd has a fairly well-tuned bullshit meter when it comes to venture-backed companies. Your incentives are aligned to your investors, as they probably should be. The parent makes a good point that your backgrounds in monetizing user data is concerning, given that history has a way of repeating itself.
- 4y ago