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Ask HN: What are your biggest frustrations with DocuSign?
The title says it all. Curious to hear what people think.
- verdverm 4y agoprice for what they are providing, seems like an open source alternative ought to exist by now
- n0rlant1s 4y agoWhy would you be interested in an open source alternative?
- verdverm 4y agoSo that the correctness can be audited by the community, so that I can self-host
- n0rlant1s 4y agoIf you have a one-time PDF that has to be signed, would you self-host to get it done? My hunch is that open-source solutions may only be useful to businesses. Wdyt?
- verdverm 4y agoI typically used email before signing up for Docusign. I pay for that now, despite only needing it a few times a year. Docusign is way easier than email. I even use it when someone sends me a PDF that needs multiple signatures The hard part with self-hosting is when you have to go to court and prove the documents were signed, though perhaps having emails with attachments is enough?
- thensome 4y agoWorking in support, customers who are upset that it asks them to make an account at the end, and therefore are unsure whether it works without an account. Then they have to call in and ask if their doc was submitted and yell at us for giving them something that says to create an account
- n0rlant1s 4y agoWait is this an actual issue? Do you guys specify that it is strictly optional?