So many problems involving tech pubs process here. I could almost classify this whole incident as a tech pubs problem, since the aircrew faults also involved th

So many problems involving tech pubs process here. I could almost classify this whole incident as a tech pubs problem, since the aircrew faults also involved the operational checklists and their planning/guidance. TechPubs teams often have no control over the compliance (Optional, Mandatory, etc) of the SBs - that, at least in my experience, always came from way up high in the chain, sometimes from a VP who wasn't even tangentially involved in MRO. The required procedures - MX or ACRW - also are often coming from a costs concern, rather than criticality. The whole process of figuring out what's critical and what's not - that's a problem still being smacked into, every day. It's not hard to make a Sanity Check for pubs vs ERP/PDM/CMMIS, but often people involved REALLY DON'T WANT TO SEE THAT. Because it's horrifying. The commenter who mentioned HFACS is right on the money. Unless you implement something equivalent, you're gonna be chasing your own tail. What a great article.