I don't think this is true at all > These are the kinds of failures you get when you try to proceduralize everything with foolproof procedures > Had the techn

I don't think this is true at all > These are the kinds of failures you get when you try to proceduralize everything with foolproof procedures > Had the technicians The report makes it clear that the problem was their lack of access to the relevant details, not that the process was defective. If they had seen the need to replace the hydraulic hose, they would have presumably changed it or flagged the problem to someone higher up. > The maintenance people didn't even know they were making a judgement call. It seems like they did. If you replace a part and something is touching, you are not trusted in aviation to try and make some space with a bit of fiddling for exactly this reason. They did make a judgment call. If they had relied on the process, again, they could have queried why the new pump was touching when the old one wasn't.