I think it’s even more granular than that. I’m in Los Angeles and we have pretty good UPS delivery where I am. Not perfect, but not too bad. But a few weeks ago

I think it’s even more granular than that. I’m in Los Angeles and we have pretty good UPS delivery where I am. Not perfect, but not too bad. But a few weeks ago, Staples sent us the wrong item, and instead sent us like 25 pounds of industrial soap that was clearly intended for an office to our home, and didn’t send us something they were supposed to. So we contacted them, they sent us a UPS label, I printed it out, went to the UPS website and told them to pick it up. It was pre-paid, and they agreed to pick it up between 9:30AM and 5:00PM that day. But they never did. So I figured they’d come the next day. Nope. So I called and they said it had been picked up. I had to explain that, no, I was looking at it right now. It’s definitely still in my home. So they set up pickup for the next day and said, “But we’re going to have to charge you for it.” I said, “Well, I’m not the one paying for it, Staples is, so go nuts.” They never showed up. In the end, I drove to the local Staples (not the one it was supposed to be sent to), which also does UPS shipping and just had them take it for UPS. So where I am delivery is pretty good, but pickup is complete trash. I think it’s just the luck of the draw and the number of packages they have to deliver on a given day vs. the number of drivers available.