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This is the second time where I had purchased a brand new Apple device and gotten mysterious iCloud issue which basically bricked my brand new laptop in a much
by unknownoperator 4y ago
This is the second time where I had purchased a brand new Apple device and gotten mysterious iCloud issue which basically bricked my brand new laptop in a much similar way - wherein 24h later after establishing a new brand new iCloid upon setup- I’m signed out of everything. attempting to sign in via MacOS prompts telling me the email or password is incorrect (despite literally copy and pasting it from a file). No way in hell it’s wrong! logging in on iCloud.com web version said something different- that my email didn’t exist! Despite me seeing it logged into my macOS settings with my very own eyes, they claim it didn’t exist. Fortunately I also had my phone number as a backup, called Apple support, and told the agent about my issue. At first the support agent couldn’t find my account. I knew it did exist in some capacity because now the name was unavailable for registering anew. thankfully she did some digging was able to find it via my linked phone number. Come to find out, my account had been deleted/disabled by some other department for unknown reasons, she was baffled and never seen anything like it. said my account looked like accounts where people had requested manual deletion of their entire account(a process that normally takes like weeks...) she was baffled why this could have happened, had me on hold a while and had things escalated, Thank god she was able to get the “Marketing” department to re-instate (parts of) my account (to a partial extent such that I was able to log out of my MacBook and factory reset the thing) The next day, I tried logging into the iCloud webmail page and now it says account is disabled, (Not invalid password like it before however). Thankfully that wonderful agent could see my issue from her end and escalated the call and saved my $2000 MacBook. But still…. To think this happens… and both these mysterious iCloud sign in issues telling me my email/password is incorrect within a year of buying 2 new devices is unsettling. It could be that my choice of names could of triggered some sort of internal error or spam mechanism and was auto disabled. I tend to use names like “Anonymous Operator”, “Unknown Name”, “No Name”, as my First Last name which might have something to do with it. And use emails like unknown.account.email@icloud.com” “unknown.user.mailbox@icloud.com” and similar such things so maybe that has something to do with my problems.