2C here: my wife has a small business selling exotic plants and the reverse path was always seamless with UPS. She did use a middleman (e-shipper), but 24h pick

2C here: my wife has a small business selling exotic plants and the reverse path was always seamless with UPS. She did use a middleman (e-shipper), but 24h pickups at our (remote) home were mostly seamless. Most of the issues were internal to e-shipper messing up pickups.