3 ms·
Kinda related, but in Sydney, our grocery store "Woolworths" has been tightening the screws on the self-checkout. It started without even a weight scale. Which
by Andaith 4y ago
Kinda related, but in Sydney, our grocery store "Woolworths" has been tightening the screws on the self-checkout.
It started without even a weight scale. Which was really convenient to use: Take everything out of trolley -> scan -> put back in trolley -> pay & go.
Then the weight scale had to be used.
Then it got more strict, and you had to tell it when using your own bags.
Then they had cameras near the barcode reader so you had to show the "item" when you scan the barcode otherwise it'd be like "I don't think that's a shampoo bottle, lets get a human to check". which was frustrating.
Now it's even worse, they have overhead cameras analyzing you, and if you click "finished" but leave a bag in your trolley(say, just a crazy thought, from one of the 200 other shops in the shopping centre), then they say "maybe you forgot something" and a human has to come check up on you. Also if you have bags in your hands, or on the floor.
I feel like they've been slowly training people... but also, it's now too cumbersome to use so I go to a person(and then complain when there's not enough people sitting at registers).