Yeah but if you sue they have to at a minimum respond. It might just be a bunch of affirmative defenses but at least you'll have a human rep "at Apple" working

Yeah but if you sue they have to at a minimum respond. It might just be a bunch of affirmative defenses but at least you'll have a human rep "at Apple" working on your case. I don't know if they are incentivized to wrap up suits via no-pay settlements. Just $10k would be 50 hours @ $200. Maybe his cashflow was such that he couldn't manage this by that time but coming up against like $1M revenue a year it seems silly to do all that other weird stuff (like crashing some kid's birthday party? hope that was an exaggeration) and not do the one thing that guarantees some type of attention & response.