Sure, I'm not suggesting "do nothing", I elaborate on what I'm suggesting in another reply below, re: backoff/retry strategies. I think online community managem

Sure, I'm not suggesting "do nothing", I elaborate on what I'm suggesting in another reply below, re: backoff/retry strategies. I think online community management software needs features to better handle defectors and other non-constructive interactions, and not just focus on features that facilitate or ease communication. Sometimes you don't want to increase communication speed, sometimes you want back pressure to slow things down.