"groovehq.com" Maybe I should know this, but are these guys some kind of 37signals offshoot, or have they just copied the 'hq' thing? >Groove is a hosted cust

"groovehq.com" Maybe I should know this, but are these guys some kind of 37signals offshoot, or have they just copied the 'hq' thing? >Groove is a hosted customer support and engagement platform that helps companies manage customer support across all types of channels - email, web, live chat, mobile, Twitter and more. Tells me nothing. Nobody signed their name to this piece of whatever, and I have no idea why I should be paying any attention to it. Who are they, and why are their obviously self-submitted pontifications worth my time? http://news.ycombinator.com/submitted?id=alexmturnbull http://news.ycombinator.com/submitted?id=alexmturnbull