What if the systems they are building provide more business value than minor improvements to a system that functions 95% of the time in a given year? That work

What if the systems they are building provide more business value than minor improvements to a system that functions 95% of the time in a given year? That work to fix it is maintenance and you might be able to argue that given some timeline there’s a break even for the time investment for an improvement, there’s also opportunity cost associated with it. There is a ton of software that is less a true product and more an integration of systems that only gets improvements and updates when things break. That’s maintenance and you weigh when to make larger changes against what’s valuable to the business, how much toil is associated with it, impact on team morale, etc. If you don’t you’re just making uninformed decisions for the sake of some fuzzy metric representing how connected to code you are.