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As long as the service stops when the 'Free Trial' expires and until payment then that would be the definition of "Free Trial". If people don't pay, they may n
by micahdeath 4y ago
As long as the service stops when the 'Free Trial' expires and until payment then that would be the definition of "Free Trial".
If people don't pay, they may not like it, use it or it's too expensive for them.
I sign up to see if I like a product/service and have to fight to remove the card so it doesn't charge me as most products/services aren't what I'm looking for.
- sys42590 4y agoIMO asking for CC details upfront for a "free trial" in the hope that people forget to cancel is a very dark pattern. A customer friendly free trial will have some limitations (e.g. stops working after a while, inserts a watermark into report, etc.) but will not ask for CC details upfront.