3 ms·
The people adjudicating disputes at card companies are akin to content moderators hired by social media companies, they aren't experts and do not spend much tim
by aaaaaA3 4y ago
The people adjudicating disputes at card companies are akin to content moderators hired by social media companies, they aren't experts and do not spend much time reading up on the dispute. The decisions are more or less random, with a heavy bias towards the customer.