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> Are you suggesting I should sent a complaint about the support to TMobile to get it in line with my expectations? As before, "should" cannot be answered in g

> Are you suggesting I should sent a complaint about the support to TMobile to get it in line with my expectations? As before, "should" cannot be answered in good faith, but a request for support ("Can you help me with my problem?") is very different to a complaint ("You have not resolved my problem."). People are going to do what they are going to do, but traditionally people will request support first and file a complaint only after that request failed to achieve resolution. Have you first requested support for the problem you have with support? > If it is all just 'pipes' and phones and Twitter is in the same category, then the difference is that it is a different company. And different companies go to where their particular customers live. If customers live on social media, social media is where the company will place their effort. That doesn't mean there won't be any effort to try and help others in other places, but there is only so much time in the day.

A4ET8a8uTh0 4y ago
I think I will bow out. We are going in circles without a clear way to reconcile differing views. Lets agree to disagree.
- randomdata 4y ago
  Where do our views actually differ? My only takeaway from all this is that you don't like the way things are with respect to how T-Mobile conducts support. That cannot be disagreed with. What you claim is your opinion can only be taken for what it is. How would one even begin to disagree with that? "No, that's not your opinion! You actually feel this." I have no way to actually prove that assertion, leaving it to be an illogical statement and a bad faith response.
  - A4ET8a8uTh0 4y ago
    << I have no way to actually prove that assertion, leaving it to be an illogical statement and a bad faith response And that is your opinion. The response was a bona fide response, but I am no longer inclined to indulge this sophistry. You are wrong even in the summary itself. I provided reasons and rationale for why a given opinion is held and your response was to indicate that it is 'wrong opinion to hold, because A', which itself is just an opinion. In short, our views differ, because you hold an opinion that I hold the wrong opinion. It is impossible to argue with that and so I will not spend more time on this thread. Fare well.

A4ET8a8uTh0 4y ago

I think I will bow out. We are going in circles without a clear way to reconcile differing views. Lets agree to disagree.

randomdata 4y ago
Where do our views actually differ? My only takeaway from all this is that you don't like the way things are with respect to how T-Mobile conducts support. That cannot be disagreed with. What you claim is your opinion can only be taken for what it is. How would one even begin to disagree with that? "No, that's not your opinion! You actually feel this." I have no way to actually prove that assertion, leaving it to be an illogical statement and a bad faith response.
- A4ET8a8uTh0 4y ago
  << I have no way to actually prove that assertion, leaving it to be an illogical statement and a bad faith response And that is your opinion. The response was a bona fide response, but I am no longer inclined to indulge this sophistry. You are wrong even in the summary itself. I provided reasons and rationale for why a given opinion is held and your response was to indicate that it is 'wrong opinion to hold, because A', which itself is just an opinion. In short, our views differ, because you hold an opinion that I hold the wrong opinion. It is impossible to argue with that and so I will not spend more time on this thread. Fare well.