1) incredibly poor rollout strategy (imo) 2) what problem did it actually solve again? forgive any appearance of snark; i just wanted to be concise, and i don'

1) incredibly poor rollout strategy (imo) 2) what problem did it actually solve again? forgive any appearance of snark; i just wanted to be concise, and i don't think that "the ideal marriage between email and IM" is something that people were - or are - desperately crying out to have.