Agreed. Do you have any ideas? HN could ban posts asking for support, but then people don't get support and companies have even less incentive to create sensib

Agreed. Do you have any ideas? HN could ban posts asking for support, but then people don't get support and companies have even less incentive to create sensible support systems. It's embarrassing for Stripe to have HN flooded with support requests, and that's a good thing.