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When you're reliant on them, every single HR dept I've hard to deal with (across many companies) has been incompetent. It's too the point I have systems in plac
by vlod 4y ago
When you're reliant on them, every single HR dept I've hard to deal with (across many companies) has been incompetent. It's too the point I have systems in place to cover their inevitable screw up.
e.g. I was living in the US and had to go for a business trip to the UK and my company put up in the Ritz Carlton in London (a very fancy and very expensive hotel, especially during new year).
However the HR person thought that having a $50 max total spend for my corporate credit card (for an international trip) was fine. Note the hotel room was probably around $550 per night (times by a week).
Luckily my personal credit card, which had an extremely low cap as I had just moved to the US and had really no credit score, managed to cover it.
Of course no apologies and were blase about it when I spoke to them.
If we behaved like this on our dev teams, we'd all get fired.
- rippercushions 4y agoUnless your company is so tiny that the HR person is wearing many hats, the credit limit on your corp credit card is set by the finance team and likely has nothing at all to do with HR. Although a $50 (!?) limit on a credit card sounds more like somebody at the bank fucked up.
- vlod 4y agoDoesn't really matter. If HR are the employee facing 'front' of the company and do all the work of booking flight, hotels, transport etc then the buck stops with them. i.e. If one is a tech/product team lead with an external client, you can't blame a developer (below you in the food chain) for screwing up. All screens/functionality has to be verified before the client sees it. If not, you'll more than likely look like an idiot.
- rippercushions 4y agoI've never worked in a company where HR does flight and hotel bookings. Just how many people work in your company? Or are you using "HR" to refer broadly to everybody working in any type of administrative role? In my (typical) company, HR sets travel policy but everything else about travel, down to approving expense reports, is outsourced to vendors or other departments.
- vlod 4y agoThis was for a v.large investment bank. There are most likely other departments, but HR generally manage all of the trip details and are the front for the employee. i.e. to save the employee wasting a bunch of time talking to X number of depts (that don't return calls etc) to try and get things setup. i.e. From a costing perspective, you don't want senior people or super busy (and expensive) engineers wasting a bunch of time.
- fknorangesite 4y agoI still feel like you are using "HR" here to refer to a broader set of administrative roles that are not actually Human Resources.