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This seems at its core, like shadowbanning, actively hostile at some level? It would be more altruistic to just be honest with the banned user; this is manipula
by derbOac 4y ago
This seems at its core, like shadowbanning, actively hostile at some level? It would be more altruistic to just be honest with the banned user; this is manipulative and wasting their time.
Seen from that perspective someone has to wonder why a company would do this, actively cause harm to a customer?
It drifts into something resembling sabotage, and labeled that way would lead to a host of questions and criticisms.
- paulryanrogers 4y agoIt's fighting fire with fire. Spammers and malicious attackers often brigade and/or use bots. It's easier for them to overwhelm moderators than to be moderated. Shadow and heaven banning are countermeasures. They aren't perfect and can be detected by determined attackers. Yet they raise the bar for abusers.