3 ms·

This is very hard to believe. AppleCare is pretty good with repairs.

• jackson1442 4y ago
  Agree, the pricing isn't correct (accidental damage is $299 for macs across the board) and every time I've sent a device off for service they always tell me to either back up my data or wipe the device myself.
  • kjkjadksj 4y ago
    $450 is their flat repair and its what I almost always am quoted when I bring in a laptop.
    • jackson1442 4y ago
      Where's this listed? I see the $299 number quoted in several places on their website. [0]: https://www.apple.com/support/products/mac/ https://www.apple.com/support/products/mac/ [1]: https://support.apple.com/mac/repair https://support.apple.com/mac/repair (selected other damage - macbook pro - 14in 2021)
      • Siecje 4y ago
        This was on 2022-12-31 in Canada so the price was in CAD. That's what they charged her.
        • hoorible 4y ago
          AppleCare+ tier pricing in Canada is, and has been since day one, $129 or $379 depending on severity of the damage.
  • Siecje 4y ago
    How do you backup the data when it won't turn on and they don't have hardrives that you can remove? The data is stored on a chip on the motherboard.
    • jackson1442 4y ago
      Time Machine and an external SSD (they're really cheap now!). With the soldered storage you definitely don't want to have your only copy of important data on the device itself.
      • Siecje 4y ago
        I don't think it is unreasonable to expect Apple to be able to recover data.