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For data in Salesforce my company (GRAX) offers a backup product that will write data to your data lake in standard formats like Parquet. This offers a strateg
by nzoschke 4y ago
For data in Salesforce my company (GRAX) offers a backup product that will write data to your data lake in standard formats like Parquet.
This offers a strategy to read old SFDC data BI tools or in parallel with using a new CRM.
However the real SFDC lock-in is around business process. If your global Sales or Support team lives in SFDC it’s not easy to retrain them to another system.
- ethbr0 4y agoOut of curiosity, what do SFDC data export costs currently look like? Not my area, but I was under the impression Salesforce was trying to pinch continual-export by jacking up prices on bulk data exports.
- nzoschke 4y agoThe APIs are convoluted and weird and have rate limits and daily quotas all over the place but no service costs to syphon data out afaik. Perhaps increased limits are bundled into other license costs. Their pricing and permissions models are both hard to understand too :)
- ethbr0 4y agoThanks! Was honestly curious to hear from someone who probably spends more time in the space. I've only been exposed to it on ad hoc projects, but I've heard customers say they limit the amount of what they stream into their warehouses for (reasons). I wouldn't be surprised if their pricing model hits it, even obliquely. They've built a nice "Salesworld" toll-bridged garden. Everything sales needs must be transferred in. Everything sales has that everyone else needs must be transferred out. :/