5 ms·
My company is currently undergoing this and I have the same feeling. But I think the business model behind it is you hire a "Salesforce consultant" to steer yo
by spamizbad 4y ago
My company is currently undergoing this and I have the same feeling.
But I think the business model behind it is you hire a "Salesforce consultant" to steer your integration with the understanding that you can replace a small team of developers doing a home-rolled solution with a single developer who runs your SF integration. And Salesforce slurps up 60% of the labor cost savings and you keep the 40% and declare success.
- deleted 4y ago[deleted]
- ROTMetro 4y agoAnd lose in-house knowledge experts. Lose the people with buyin on projects success. Lose the people and department that had built the interdepartmental relationships to push big ambitious changes forward (because no 'consultant' is going to recreate those relationships with their seagulling). You have to be a completely shallow business when it comes to business practices for this model to benefit you. But the lost opportunity cost of not having these resources isn't immediately visible so it's ignored. Until a company that gets it comes along and eats your lunch because they are nimble and their own entity, not a Salesforce franchise posing as a business.
- spamizbad 4y agoOh, I agree. For what it's worth, nobody got "cut" -- those devs are now buried in a different pile of work. Really so much problematic SaaS (or PaaS) stuff all boils down to crude hacks to work around labor shortages.