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Nice write-up. The title reminds me of a modern tech writing classic, “The Product is Docs”: https://www.amazon.com/Product-Docs-technical-documentation-develop
by remoquete 4y ago
Nice write-up. The title reminds me of a modern tech writing classic, “The Product is Docs”: https://www.amazon.com/Product-Docs-technical-documentation-development-ebook/dp/B085KHTV95 https://www.amazon.com/Product-Docs-technical-documentation-...
In general, I’d like to see more companies treating documentation as a first class product, with dedicated technical resources and product management team. I wrote about that in a post presenting what I call the “Docs Hierarchy of Needs”: https://passo.uno/docs-hierarchy-of-needs/ https://passo.uno/docs-hierarchy-of-needs/
- m0llusk 4y agoPotentially interesting that the E-Myth series of books on entrepreneurship essentially asserts that the company itself is documentation because processes that can be readily and reliably communicated to employees are at the core of consistent value generating operations.