4 ms·
My only counterpoint to this is that for some folks, particularly at the junior level, forcing them to write out their questions into text helps them focus thei
by julianozen 4y ago
My only counterpoint to this is that for some folks, particularly at the junior level, forcing them to write out their questions into text helps them focus their ideas and what they are trying to solve. This process often helps them find new avenues to search and helps them answer their own question
- bluefirebrand 4y agoSure. I don't just offer to have a call when someone says "Hey I need help" My approach is to have them write out the issue in text, and say what they've tried. Then I judge the urgency and if it's a barn burner I get on a call immediately. If it's a Junior blocked on something that I think they can solve I will tell them we can have a call in a half hour or something and very often they do solve it on their own. Essentially I use the async communication methods as the gatekeeper to prioritize the incoming requests for my time, but when I do give people my time it's on a call so I can give them my full attention.