Could you share some specific tactics/metrics you've defined to measure things like roadmap churn or unexpected feature demands? This problem definitely resona

Could you share some specific tactics/metrics you've defined to measure things like roadmap churn or unexpected feature demands? This problem definitely resonates with me, and I have some very primitive ideas of tracking (i.e. tagging tickets that fall into these buckets), but I would love to learn from your experience if you're willing to share!