I think the other element is a move from hardware to software. The zoom calls that replace the video phone booth are not just iPhones, but also conference rooms

I think the other element is a move from hardware to software. The zoom calls that replace the video phone booth are not just iPhones, but also conference rooms, computers, iPads. Smartphones bring all these solutions together, but the variety of ways to engage on such a wide variety of platforms is just as transformative.