Ours was anywhere. You come across what seems like a frustrated client in a pharmacy, you identify yourself and help. I've helped people who expressed anger at

Ours was anywhere. You come across what seems like a frustrated client in a pharmacy, you identify yourself and help. I've helped people who expressed anger at social events. Can't always fix the issue but the company's app has a place for staff to escalate, so it's easy to kickstart the process.