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> "I think the point is that there is no indication of a crime." Inexplicably being denied access to your own funds without being told what's going on or when

> "I think the point is that there is no indication of a crime." Inexplicably being denied access to your own funds without being told what's going on or when the issue will be resolved could be an indication of a crime. I'm not saying it is a clear indication, but I'm not denying the possibility either. There can be any number of hypothetical reasons for the situation being the way it is, and you can't exclude ones which are clearly criminal in nature (say somebody hacked their account and emptied it for funds). You should also draw parallels to other service providers (hospitals, universities, etc). > "It's so easy to react emotionally to things when they affect your livelihood" What other choice do you have in such a situation? This person exhausted every option they had, only to eventually get the help they needed by randomly reaching out to internet strangers. If it wasn't for this, who knows how long they would remain locked out of their account without any visibility into what's going on? Meanwhile, their business would be hurting, creating a cascading effect. Filing a police report in such a situation isn't "reacting emotionally".

dylan604 4y ago
Calling the police is totally an emotional response. You made a business contract with a company. In that contract, they stipulate that under certain circumstances they will hold your money. What is a problem is the company is completely full of shit in how they handle these situations. They are "protecting themselves" from your account potentially being some sort of fraud. This is all automated with zero to little human involvement which creates potential for lots of false positives. During these cases, the company is 100% at fault for being cheap ass bastards that show zero sympathy towards users. This is not something for local police to be involved. The disconnect seems to be emotional vs logical.
- csmpltn 4y ago
  > "Calling the police is totally an emotional response." We're going around in circles, but all I'll say is that you could say that about anything. And yet people sometimes end up in prison for stealing candy. If people won't file reports - all deterrence is lost, and there won't be any incentive for the other side to change. If the mechanism exists, why not use it?

dylan604 4y ago

Calling the police is totally an emotional response. You made a business contract with a company. In that contract, they stipulate that under certain circumstances they will hold your money. What is a problem is the company is completely full of shit in how they handle these situations. They are "protecting themselves" from your account potentially being some sort of fraud. This is all automated with zero to little human involvement which creates potential for lots of false positives. During these cases, the company is 100% at fault for being cheap ass bastards that show zero sympathy towards users. This is not something for local police to be involved. The disconnect seems to be emotional vs logical.

csmpltn 4y ago
> "Calling the police is totally an emotional response." We're going around in circles, but all I'll say is that you could say that about anything. And yet people sometimes end up in prison for stealing candy. If people won't file reports - all deterrence is lost, and there won't be any incentive for the other side to change. If the mechanism exists, why not use it?