Absolutely agree. For some reason, empathy seems to be above average lacking in successful people, so they struggle to understand that what works for _them_ wil

Absolutely agree. For some reason, empathy seems to be above average lacking in successful people, so they struggle to understand that what works for _them_ will not work for _everyone_. That's probably what happened here, and I see it so often: CEO can work best under pressure, can communicate best in a call, whatever: In an almost selfless gesture, they aim to produce these good (for them!) conditions for others. And since they are unable to understand that this doesn't work for everybody else, they get (at least a bit) upset because the only remaining explanation is that those people don't _want_ to be productive, or don't _want_ to communicate effectively.