4 ms·
Shopify is a highly dysfunctional company when it comes to management. What you are hoping for in your comment is the command control style model where you have
by tensor 4y ago
Shopify is a highly dysfunctional company when it comes to management. What you are hoping for in your comment is the command control style model where you have very highly independent teams that own their area and can move without outside interference (though note that this childish no meetings thing would still negatively affect the ability for even small efficient teams to coordinate well).
However, from what I can tell shopify has the opposite of a command and control culture. They believe "everyone is an owner" which is another way of saying that no one is an owner. The result is that dozens of people need to approve every little change because there is no clear ownership structure and you can't just tell an adjacent team's manager to buzz off. In addition to getting sign off from adjacent teams, you need approval from your manager, their manager, the manager after that, all the way up the chain often to Toby himself.
Everyone is afraid of being shit on from the level above that they all need to review. This behaviour is explicitly encouraged. In the end you get a bureaucratic and political nightmare where everything is designed and developed according to the loudest consensus opinion.
Making things even worse, making data-based decisions is explicitly discouraged, I guess because it makes things more difficult for the loud opinions of main product drivers.