5 ms·

There's this other thing where instead of posting your Complaint to HN you can file your Complaint in a court of law, it's kind of like an analog version of Zen

There's this other thing where instead of posting your Complaint to HN you can file your Complaint in a court of law, it's kind of like an analog version of Zendesk that every company has to use.

bobbylarrybobby 4y ago
And it takes a thousand times as long and infinitely more money than posting a complaint online.
- cjbgkagh 4y ago
  Small claims court is pretty good if it’s available to you and most disputes probably fit within the limits. These courts deal with corporate malfeasance quite a bit so they’ve likely seen it before. They’ll often penalize the offending company with 2x+ damages and if the company still won’t pay you can get a bailiff to come with you to go impounding assets. They use fire sale prices to offset the debt so it costs the company way more to let you walk off with assets than it does to cut you a check. So usually by that stage they relent and pay you your judgement.
  - jimnotgym 4y ago
    In the UK you couldn't claim $400k through small-claims, it is limited to £10k. Is it that high in the US? You also can't get 2x damages, or a fast process!
    - cjbgkagh 4y ago
      > if it’s available to you and most disputes probably fit within the limits
    - criddell 4y ago
      Small claims is definitely less than $400k. In Texas the limit is $20k. It probably doesn't really matter though. Your contact with Stripe probably requires arbitration but that isn't necessarily a bad thing either. Check out: https://news.ycombinator.com/item?id=31567673 https://news.ycombinator.com/item?id=31567673
      - ethbr0 4y ago
        Do you still technically have a contract with Stripe after they've suspended access to your funds? I'd assume yes, but it seems weird to have a contract still in force with a company who refuses to do business with you...
        jacquesm 4y ago
        You can literally claim 'breach of contract' and force them to perform under the contract. Stripe can stop further processing under the contract by all past actions until their notice of termination is going to be under the contractual terms as prior agreed upon.

There's this other thing where instead of posting your Complaint to HN you can file your Complaint in a court of law, it's kind of like an analog version of Zendesk that every company has to use.

bobbylarrybobby 4y ago

And it takes a thousand times as long and infinitely more money than posting a complaint online.

cjbgkagh 4y ago
Small claims court is pretty good if it’s available to you and most disputes probably fit within the limits. These courts deal with corporate malfeasance quite a bit so they’ve likely seen it before. They’ll often penalize the offending company with 2x+ damages and if the company still won’t pay you can get a bailiff to come with you to go impounding assets. They use fire sale prices to offset the debt so it costs the company way more to let you walk off with assets than it does to cut you a check. So usually by that stage they relent and pay you your judgement.
- jimnotgym 4y ago
  In the UK you couldn't claim $400k through small-claims, it is limited to £10k. Is it that high in the US? You also can't get 2x damages, or a fast process!
  - cjbgkagh 4y ago
    > if it’s available to you and most disputes probably fit within the limits
  - criddell 4y ago
    Small claims is definitely less than $400k. In Texas the limit is $20k. It probably doesn't really matter though. Your contact with Stripe probably requires arbitration but that isn't necessarily a bad thing either. Check out: https://news.ycombinator.com/item?id=31567673 https://news.ycombinator.com/item?id=31567673
    - ethbr0 4y ago
      Do you still technically have a contract with Stripe after they've suspended access to your funds? I'd assume yes, but it seems weird to have a contract still in force with a company who refuses to do business with you...
      - jacquesm 4y ago
        You can literally claim 'breach of contract' and force them to perform under the contract. Stripe can stop further processing under the contract by all past actions until their notice of termination is going to be under the contractual terms as prior agreed upon.