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I'm guessing the risk on Stripe's side is that OP (or someone else!) is using a bunch of stolen credit cards to make purchases. If there are a lot of chargeback
by sdwr 4y ago
I'm guessing the risk on Stripe's side is that OP (or someone else!) is using a bunch of stolen credit cards to make purchases. If there are a lot of chargebacks, Stripe's on the hook for that.
- looping__lui 4y agoHigh-risk businesses have like 14 day payout period, no? So what’s the risk? I think like 5+ years back chargebacks and credit card fraud was like 0.5% or less for us…
- soco 4y agoWhatever tripped their alarm, not offering customer support for reviewing it is disgraceful. And this is the complaint here: their automated support scripts which send the user to /dev/null.
- eeemmmooo 4y agoYeah this. I'm actually not upset with Stripe that put our accounts into review. We did have a big sale spike and I can see how that would warrant a review. My issue is with the speed and communication of the whole process.
- iam-TJ 4y ago1. Were you expecting or able to forecast a likely spike due to marketing activities? 2. Could it have helped if Stripe/random payment processor had a way for you to indicate you expect a sales spike and a specific contact route? Possibly only available to accounts with a cyclic transaction history (multi-year).