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> but in my experience, getting a negative review removed from a completed Airbnb transaction requires both parties to consent. This is not accurate. AirBnB ha
by lbwtaylor 4y ago
> but in my experience, getting a negative review removed from a completed Airbnb transaction requires both parties to consent.
This is not accurate. AirBnB has a requirement that reviews be relevant, and they liberally apply this to remove reviews upon one party's request, often complaints about how the host acts are deemed not relevant to the room/house, which is of course absurd.
- leviathant 4y ago>> in my experience... > This is not accurate. I assure you, I have relayed my experience accurately. Airbnb would not remove my review on behalf of the guest. I had to call them and ask them to remove the review I wrote. I will add, however, that this was over two years ago, and pre-IPO. It would not surprise me if policies have changed to be less consumer-friendly now that they're publicly traded.