At least partly because they're not allowed to do that because there are specific rules about it. If banks could just say "so sad, too bad", they absolutely wou

At least partly because they're not allowed to do that because there are specific rules about it. If banks could just say "so sad, too bad", they absolutely would. I know someone who had to resort to the financial ombudsman to get their money after a hack because the "bank" (Revolut or Monzo) would not engage with them to even acknowledge anything had happened. Pretty much this is what banks try if they can: https://youtube.com/watch?v=CS9ptA3Ya9E https://youtube.com/watch?v=CS9ptA3Ya9E