Calling Airbnb was the right thing to do, I’d probably go the same route here - ask them what is needed to make the feedback acceptable, point out that the host

Calling Airbnb was the right thing to do, I’d probably go the same route here - ask them what is needed to make the feedback acceptable, point out that the host doesn’t disclose the need for a cash deposit in the house rules and you want to warn people. That itself is worthy of discussion - anything not disclosed in house rules tends to get disregarded by Airbnb, and they generally don’t want money changing hands directly because they don’t get their 18%. Otherwise everyone would be listing their properties for $1 and requiring a cash tip on arrival. ;) Airbnb is expected this year to make changes so prices are more transparent and this plays into that. Things have been trending towards the car rental model where you can rent a car for $1 a day but by the time you add in all the fees it’s closer to $200/day but you don’t find that out until the very last stage of the checkout. Airlines used to do the same thing then ~6 years ago they were forced to disclose everything up front. I’m planning to list a place on Airbnb soon, am going to bake all the fees into the base price except for unauthorized guests, pets, and smoking - which are only there as a deterrent.