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Heh... I recently made a Booking.com review that started with... "Reviews were stunning, the location was great, the price was reasonable". Then, I went on ex
by sam_lowry_ 4y ago
Heh... I recently made a Booking.com review that started with...
"Reviews were stunning, the location was great, the price was reasonable".
Then, I went on explaining that I landed in front of a closed door, the host was not reachable, Booking.com support was not helpful, so I just drove on through the night and over mountains until I reached home 11 hours later.
After I made the review, Booking.com only kept the first sentence.
Since then, I try ordering directly from hosts or hotel chains.
- dazc 4y agoBookingdotcom is a great place to find all the available options on one page, that's all.
- digianarchist 4y agoI had this before when staying in Toronto. We booked an apartment that was walking distance from the downtown nightlife and when we turned up the host wouldn't come to the lobby to let us in. He stopped answering his phone and when the concierge called he told him to tell us to go away. Booking.com gave us a refund after a 2 hour call and offered us $20. They removed our negative review because "you didn't stay at the property and were refunded". I am strictly hotels only after the shenanigans from AirBnB and Booking.com.