Yeah, but TurboTax (et al) actually lobbies to keep those requirements high and changing, specifically to increase their own profits. Yes, in any given year, t

Yeah, but TurboTax (et al) actually lobbies to keep those requirements high and changing, specifically to increase their own profits. Yes, in any given year, the specific nature and timing of the requirements may be out of their hands, but in aggregate, they absolutely bear some responsibility for that. Furthermore, it should also be their responsibility to ensure they have enough trained staff on hand to handle the tax season rush without harming their employees.