From my experience Amazon has terrible customer service. I'm trying to get them to reimburse me for a fraudulent charge and multiple times I got the boilerplate

From my experience Amazon has terrible customer service. I'm trying to get them to reimburse me for a fraudulent charge and multiple times I got the boilerplate reply that the charges look right to them. No-reply email address of course those bastards. > After reviewing your Amazon account, we did not find any unauthorized activity. As a result, we did not make any changes to your account. Now I have to do a credit card dispute which means a new card which means more work. All because no one thought it would be a good idea to cross reference identical credit cards across different accounts. Probably counting on people not noticing. Anything to increase revenue I guess.