I don't think the blog article was really meant to be a topic for discussion -- it wasn't really a case study in brittleness per se: it was just some off the cu

I don't think the blog article was really meant to be a topic for discussion -- it wasn't really a case study in brittleness per se: it was just some off the cuff opinions and musings that I don't think the author meant to be submitted as an HN article. If we really want to analyze the Southwest failure from a complex systems perspective, Richard Cook's principles lend themselves to more substantive discussions. https://how.complexsystems.fail/ https://how.complexsystems.fail/