4 ms·

So how do we get this across to Apple?

muhehe 4y ago
Why do you assume they don't know?
dochtman 4y ago
Install Asahi on all their machines? I actually tried this 6 months ago and in no way found the Linux experience better than macOS even though I would on principle prefer living with an open source OS (I also don’t actually notice a lot of issues on macOS). Of course that was still pretty early for Linux on M1 so I’ll probably try it again in the future.
- xbar 4y ago
  This is how I feel. Asahi is not quite there for me, but it is definitely going to get there prior to my M1s being desupported on Monterey (which is definitely good enough for me).
mgkimsal 4y ago
Stop buying their products. Stop using services. Maybe... 3-5 years, if sales decline enough, they'll 'listen' to the 'feedback' of people leaving the ecosystem and ... ask what you want, and deliver it another couple years later. Maybe. Not trying to be a troll or sarcastic, but there's really no way to get that sort of feedback to a company of Apple's size. Or, at least, there's really no way for individuals or small groups to get any impactful feedback to them. I had a set of AirPods. I bought the AppleCare - which I rarely do. In a 2 year period I had 5 'fixes'. 5 replacements. In 2 years. PERHAPS having those sorts of metrics for them to review - an actual cost to their bottom line - wakes someone up to address quality issues. But... what do you do about the decline and usability in a settings panel? Stop using the settings panel? That'll show 'em! :/
titzer 4y ago
I'm sure they're busy training an AI to do support for them. Which, trained on the past issues, will just drop all feedback, randomly ignore bugs and issues for years, silently fixing some and not others according to no discernable criteria, and generally not communicating anything.
michelb 4y ago
Well not by filing radars, that’s for sure. Infiltrate to a senior vp level, then take charge?

Why do you assume they don't know?

Install Asahi on all their machines? I actually tried this 6 months ago and in no way found the Linux experience better than macOS even though I would on principle prefer living with an open source OS (I also don’t actually notice a lot of issues on macOS). Of course that was still pretty early for Linux on M1 so I’ll probably try it again in the future.

xbar 4y ago
This is how I feel. Asahi is not quite there for me, but it is definitely going to get there prior to my M1s being desupported on Monterey (which is definitely good enough for me).

mgkimsal 4y ago

Stop buying their products. Stop using services. Maybe... 3-5 years, if sales decline enough, they'll 'listen' to the 'feedback' of people leaving the ecosystem and ... ask what you want, and deliver it another couple years later. Maybe. Not trying to be a troll or sarcastic, but there's really no way to get that sort of feedback to a company of Apple's size. Or, at least, there's really no way for individuals or small groups to get any impactful feedback to them. I had a set of AirPods. I bought the AppleCare - which I rarely do. In a 2 year period I had 5 'fixes'. 5 replacements. In 2 years. PERHAPS having those sorts of metrics for them to review - an actual cost to their bottom line - wakes someone up to address quality issues. But... what do you do about the decline and usability in a settings panel? Stop using the settings panel? That'll show 'em! :/

titzer 4y ago

I'm sure they're busy training an AI to do support for them. Which, trained on the past issues, will just drop all feedback, randomly ignore bugs and issues for years, silently fixing some and not others according to no discernable criteria, and generally not communicating anything.

michelb 4y ago

Well not by filing radars, that’s for sure. Infiltrate to a senior vp level, then take charge?