Yup I definitely fall into that bucket of not really feeling the impact of what I build. It seems like most companies are creating "lesser of two evils" product

Yup I definitely fall into that bucket of not really feeling the impact of what I build. It seems like most companies are creating "lesser of two evils" products. Users hate most software. It causes people so much headache because UIs are confusing, bugs occur, simple tasks are painstaking and repetitive. People only use software tools because there's often nothing better or simply because a company forces them to do it. Or maybe it's like, yeah service A is janky and horrible but service B is even worse.